Support

Community Support

Don’t find the information you need in our documentation? Reach out on our Q&A website under the “Phaedra” category.

Commercial Support

Open Analytics has been involved with Phaedra’s design and development since day one. They offer support contracts for organizations and companies that want to rely on their expertise for in-house deployments, maintenance and user support. Typically this entails:

• Development of custom features or protocols for particular assays
• Integration with other software in the screening workflow
• Development of statistical or machine learning methodology for a particular problem
• L1/L2/L3 support on customer deployments and user training